Privacy Policy
Last updated: June 2026
We are committed to protecting and respecting your personal information. This policy sets out how any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand our practices.
Information we collect
You provide us with information when completing enquiry or contact forms on our website, or when communicating with us by email. The information we may collect and retain includes:
- check_circleFull Names
- check_circleEmail addresses
- check_circleBasic details about your company
How we use your information
We use the information we hold about you for internal record keeping, responding to enquiries/quotations, carrying out obligations from agreements, notifying you of changes, and sending business-related communications such as order confirmations and essential service updates.
How we keep your information secure
We use suitable physical, electronic and managerial procedures to safeguard data on secure servers.
Note: internet transmission isn't 100% secure.
Disclosure of your information
We may share with banks, credit providers, or logistics partners to fulfill contracts. We maintain a strict policy against selling your information or sharing it for third-party marketing purposes.
Your rights
Right to Erasure
Request deletion when data is no longer necessary or consent is withdrawn.
Access
Obtain a copy of the personal data we hold about you at any time.
Rectification
Request immediate correction of any inaccurate or incomplete personal data.
Links to other websites
Our website may contain links to other websites of interest. Please note that we do not have any control over those third-party sites and are not responsible for their privacy protections.
Data use (business optimisation)
Data we collect is used solely to improve and optimise our services and business operations.
PAIA requests
To request access to your personal information in terms of the Protection of Access to Information Act (PAIA), please contact our Information Officer at privacy@kabula.co.za.